As a Service Coordinator, you'll be the central hub for service and repair operations-ensuring smooth communication between customers, technicians, and internal departments. From managing service orders and tracking repairs to supporting inventory and logistics, you'll play a vital role in keeping everything running seamlessly.

Key Responsibilities

• Communicate with customers to obtain purchase orders and payments for service work
• Create and manage service orders and job tickets for repair requests
• Ensure all service documentation is accurate and complete
• Coordinate shipping and receiving of customer equipment
• Track and maintain repair parts inventory; assist with cycle counts
• Support the Service Manager with scheduling and prioritizing daily workflow
• Generate and distribute weekly reports on service activity and performance
• Provide timely updates to customers on service status and timelines
• Collaborate with sales, technical, and warehouse teams to ensure smooth handoffs
• Contribute to process improvements and foster a positive team environment

What You'll Bring

The ideal candidate will have a mix of organizational strength, technical curiosity, and a customer-focused mindset.

Key Qualifications:

• Experience in service coordination, administrative support, or customer service roles
• Familiarity with ERP or CRM systems for tracking jobs and service orders would be a PLUS
• Proven ability to manage multiple priorities with strong attention to detail
• Excellent organizational and time management skills
• Clear and professional communication skills-both written and verbal
• Proficiency in Microsoft Office tools (Excel, Word, Outlook)
• Willingness to learn the technical aspects of radio communication products and services

Location: Onsite in Lakeville, MN

Schedule: Monday-Friday, 8:00 AM-4:30 PM

Compensation: $21-25/hour

Employment Type: Direct Hire with full benefits!!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.